Please read these conditions carefully, they incorporate the basis upon which bookings are accepted by  Panaitan ecosurf Indonesia

Changes in Price and Itineraries :

Prices are based on tariffs current in the event of fluctuations in exchange rates or increases affecting the prices we pay for transportation, hotel accommodation and services generally, we reserve the right to adjust our prices as may be necessary at anytime up to and including the day of departure of your tour, even though the final payment has been made. If we are forced to change your booking or part of it for reasons beyond our control (for instance if an airlines changes its timetable or if a hotelier over books his hotel accommodation), we reserve the right to vary your itinerary and will give you, or cause to be given to you, prompt notice thereof. In the event that any one changes or series of changes to your itinerary demonstrates that your tour has hereby become materially different from that contemplated prior to the change or changes being effected and in respect of which we have already accepted your deposit or final payment, you have the right to withdraw from the tour, and monies already paid will be refunded in full. With your agreement, we will rearrange your tour by providing alternative arrangements of, at least, the same standard as the one originally booked. If, in the likely event we have to cancel your booking because of insufficient numbers booked or because of events outside our control, we will, if we are able to, offer you an alternative tour of similar standard. If you do not accept the alternative, we will refund in full any monies already paid. It is essential that you check with our agent whether any such changes or variations have occurred in the tour you have chosen before you complete your booking.

Deposit & Final Payment

A deposit of 50% from the total package price is required at the time of your booking. The balance of your tour price completing full payment must reach PANAITAN ECO SURF no later than 30 days prior to the commenced of your tour. If for any reason your balance payment is not received by us by the due date, as set out above, we reserve the right to treat your booking as cancelled and apply the appropriate cancellation changes.

How to Book:

Please fill the on line contact form with detail information

Late Bookings :

Bookings may be accepted up to 7days prior to a tour departure but will be subject to availability of accommodation, flight and may be subject to the payment.

Cancellation :

Should you, or a member of your party, be forced to cancel, you must advise us or our agent in writing, and cancellation is not effective until we receive this letter. If you cancel at anytime prior to departure the cancellation fee will be US$50 per person plus any other charges made by hotels, tours, transportation and flights. If cancellation is made within 21 days of departure, the fee will be 25% of the cost of the package fare..

Modifications :

After receiving our official confirmation of your tour, any change of tour, departure date, hotel, type of room, substitution or reduction of passengers names, will incur a US$50.00 amendment fee per booking file.

Refunds :

No refunds on unused services.

Booking arrangements :

All booking arrangements are to be made through PANAITAN ECO SURF. A firm contract will exist between your self and PANAITAN ECO SURF. The contract will be governed by and subject to the terms & conditions and the general information contained in this site. No variation of the tour conditions shall be of any effect unless made in writing and with the authority of PANAITAN ECO SURF INDONESIA

Travel Insurance

WE STRONGLY RECOMMEND THAT YOU TAKE AN APPROPRIATE COVER AT THE TIME OF BOOKING YOUR HOLIDAY. SO PLEASE CONSULT WITH THE RELIABLE TRAVEL INSURANCE COMPANY..

PANAITAN ECO SURF INDONESIA does not include travel insurance, accident insurance or any sort of insurance on this tour.

Travel Documents :

Each person shall be responsible for obtaining the appropriate visa (s) and carry a valid passport at all times. All travelers toIndonesiamust be in possession of passport valid at least six months after date of arrival. Please note that passport and visa requirements are not our responsibility or that of your agent.

Not Included in the Package Fare :

Charges for passports, inoculations, excess baggage charges, accident and baggage insurance, items of personal nature such as beverages, laundry service, tips and gratuities and more...

Our Responsibility :

We always do our best to make sure your tour arrangements are satisfactory and we accept liability for, but only to the extent of, any loss or damage sustained by you as a result of our negligence or that of our employees or agents. However, we can not accept any liability of whatever nature for the acts, omissions or default, whether negligent or otherwise, of those airlines, coach operators, hoteliers, or other persons providing service in connection with your holiday pursuant to a contract between themselves and yourself (which may be evidenced in writing by the issue of a ticket , voucher, coupon or the like) and over whom we have no direct and exclusive control. We do not accept any liability in contract or in tort (actionable wrong) for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force major or other events which are beyond our control or which are not preventable by reasonable diligence on our part, including but not limit to war, civil disturbance, fire, floods, unusually severe weather, acts of God, acts of government or of any authorities, accidents to or failure of machinery or equipment of industrial action (whether or not involving our employees, and even though such action may be settled by acceding to the demands of a labor group)